Privacy policy
Last Updated: March 10, 2026
Live Delight operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Live Delight is powered by Shopify, which enables us to provide the Services to you. This Comprehensive Privacy Policy describes in detail how we collect, use, store, protect, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
•Contact details: Including your name, address, billing address, shipping address, phone number, and email address.
•Financial information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
•Account information: Including your username, password, security questions, preferences and settings.
•Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
•Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.
•Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
•Usage information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
2. Personal Information Sources
We may collect personal information from the following sources:
•Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
•Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
•From our service providers: Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
•From our partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
•Provide, Tailor, and Improve the Services: To provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
•Marketing and Advertising: To send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
•Security and Fraud Prevention: To authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
•Communicating with You: To provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
•Legal Reasons: To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
4. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
•With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
•With business and marketing partners to provide services and advertisements.
•In connection with a business transaction, such as a merger, acquisition, or sale of assets.
•To comply with legal obligations or to protect our rights and property.
5. Your Privacy Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:
•Right to Access: You may have the right to request access to the personal information we hold about you.
•Right to Correction: You may have the right to request that we correct any inaccurate personal information we hold about you.
•Right to Deletion: You may have the right to request that we delete your personal information, subject to certain exceptions.
•Right to Opt-Out of Sale/Sharing: You may have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.
•Right to Limit Sensitive Personal Information Use: You may have the right to limit the use and disclosure of your sensitive personal information.
To exercise any of these rights, please contact us using the information provided in Section 7. We will respond to your request in accordance with applicable law.
Global Privacy Control (GPC)
Live Delight recognizes and honors Global Privacy Control (GPC) signals. If your browser or browser extension sends a GPC signal, we will process it as a request to opt-out of the sale or sharing of your personal information for targeted advertising purposes, where applicable.
California Privacy Rights (CPRA)
If you are a California resident, you have specific rights under the California Privacy Rights Act (CPRA), including:
•The right to know what personal information is collected, used, shared, or sold.
•The right to request deletion of personal information.
•The right to opt-out of the sale or sharing of personal information.
•The right to correct inaccurate personal information.
•The right to limit the use and disclosure of sensitive personal information.
To exercise your CPRA rights, please contact us at info@livedelight.com or [Please insert your customer service phone number here].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Types of Cookies Used
We utilize various types of cookies to ensure the optimal functioning of our website and to enhance your browsing experience. These include:
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Cookie Type
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Purpose
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Data Collected
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Retention Period
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Opt-Out Option
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Strictly Necessary Cookies
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Essential for website functionality, enabling core features like security, network management, and accessibility.
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Session ID, security tokens
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Session-based
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Not applicable (essential)
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Performance Cookies
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Collect information about how visitors use the website, such as pages visited and error messages. Used to improve website performance.
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Anonymous usage data, page views
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Up to 2 years
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Browser settings
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Functional Cookies
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Allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
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User preferences, login details
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Up to 1 year
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Browser settings
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Targeting/Advertising Cookies
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Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
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Browsing history, purchase intent
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Up to 1 year
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Browser settings, third-party opt-out tools
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7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Generally, we will retain your account information and transaction data for a period of seven (7) years after your last interaction with us or the closure of your account, to comply with tax and accounting obligations. Marketing data may be retained for a shorter period, typically three (3) years, unless you opt-out earlier. Data collected via cookies is retained as per the table above.
8. Children's Privacy (COPPA Compliance)
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@livedelight.com. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. While we strive to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Our security measures include:
•SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology.
•Payment Card Industry Data Security Standard (PCI DSS) Compliance: As a Shopify-powered store, we adhere to PCI DSS standards for handling credit card information, ensuring a secure payment gateway.
•Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege.
•Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
•Data Minimization: We only collect personal data that is necessary for the stated purposes.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Information and Data Subject Access Requests (DSAR)
Store Name: Live Delight
Company Name: Live Delight LLC
Company Address: 4502 S Steele St, Tacoma, WA 98409, United States
UBI Number: 601773322
Email: info@livedelight.com
Phone Number: +12533548074
Estimated Response Time: Within 24 hours
Business Hours:
Monday to Friday: 8:00 AM - 6:00 PM (GMT-7)
Saturday and Sunday: 10:00 AM - 4:00 PM (GMT-7)
We are dedicated to ensuring your satisfaction with every Live Delight purchase.